Unless specified, dimensions are always given in this order: WIDTH x DEPTH x HEIGHT We take measurements on the most protruding elements of the product. Upon request, we can measure and send more detailed dimensions.

Accessories shown in the image are only for representation and are not part of the product.

Depending on your screen settings and resolution on your device there may be a slight variance in fabric color and wood polish of the image and actual product.

Wood grains will vary from product to product .

Furniture having intricate hand-painted details are individual unique pieces and may have slight distinctions and variance between the picture and actual product.

Materials we work with

Natural Wood, Iron, Leather, Marble, Brass, Steel, Fabric and much more.

Wood we use

Mango wood, Sheesham wood (Rosewood), Teak wood, Acacia, Reclaimed boat wood, Pine on request.

Finishes

Natural, Whitewash, Any Colour or stain.

Options

You can view various options available here. (Coming soon)

Returns Policy

We accept returns and exchanges within 14 days of the original purchase date. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5 business days.

If you wish to return or exchange an item, please follow these steps:
- Contact our customer service team at 1300 654 821 to initiate the return process.
- Provide your order number, the reason for the return, and any supporting documentation or images.
- Our team will review your request and provide instructions on how to return the item.

Shipping

We currently offer shipping all over Australia.

Delivery times vary depending on your location and the availability of the items you've ordered. Typically, you can expect delivery within 5-14 business days from the date of purchase. Please note that this timeframe may be longer for remote or regional areas.

Shipping costs are calculated based on the size, weight, and destination of your order. You can view the shipping costs during the checkout process before making your purchase. If your shipping cost is not calculated automatically, our team will contact you once we receive your order to quote on the shipping charges.

IMPORTANT : If the item you are looking at is not from our READY TO SHIP section, it is very likely that this piece will be either made on order or sourced from one of our curated brand partners. In the latter case the lead time may be up to 8-10 weeks. You are welcome to contact us to understand the process and get a more precise lead time based on your postcode. You may be able to customize all dimensions and colour of this product to suit your home needs.

At Make My Piece, we understand that waiting for a product may require a bit of patience, but we firmly believe that the wait is worth it. Here are several compelling reasons why waiting for our products allows us to offer an exceptionally large variety of quality products:

1. Personalization: Our products allow you to tailor furniture to your exact specifications, ensuring it fits perfectly in your space and complements your style. Whether you have specific dimensions, color preferences, or design elements in mind, opting for custom allows for a personalized touch that mass-produced items simply can't match.

2. Quality Materials: When crafting our products, we have the freedom to select the highest quality materials available. From premium hardwoods to eco-friendly finishes, we prioritize quality at every step of the process.

3. Attention to Detail: Our artisans take pride in their work, paying meticulous attention to detail to ensure every aspect of your custom piece is executed flawlessly.

4. Unique Unlimited Designs: Waiting opens the door to unique designs that are not readily available in mass-produced furniture. Whether you're seeking a one-of-a-kind statement piece or a custom configuration to maximize functionality, our design team can bring your vision to life, creating a truly unique addition to your home. We are also able to offer you a huge selection of materials, textures and curated brands just if you wait a little longer to receive your product.

5. Sustainability: Custom products are inherently more sustainable than mass-produced alternatives. By crafting furniture on demand, we minimize waste and reduce our environmental impact.

6. Long-Term Investment: Furniture is an investment in quality and longevity. While the wait may be slightly longer, the result is a piece of furniture that stands the test of time, both in terms of durability and timeless style.

In conclusion, while waiting for custom products may require a bit of patience, the benefits far outweigh the wait. From personalized design options to unparalleled quality and sustainability, choosing custom allows us to offer a diverse range of high-quality products that cater to your unique needs and preferences.